Last updated: 7 September 2026
Kweteps Africa Market delivers orders within South Africa using selected courier and delivery service providers.
Processing
Orders are processed after successful payment confirmation, subject to product availability.
Customers will receive order or delivery information using the contact details supplied during checkout where available.
Delivery Times
Our typical delivery timeframe is approximately 3–7 business days, depending on destination, order size, courier capacity and other circumstances affecting delivery.
Delivery estimates are not guarantees unless expressly confirmed otherwise.
Delivery Charges
Applicable delivery charges will be displayed during checkout or communicated before an order is confirmed where a manual quotation is required.
Wholesale, unusually large or special-delivery orders may require a separate delivery quotation.
Delivery Information
Customers are responsible for providing accurate delivery details.
Please check your:
- Recipient name
- Mobile number
- Delivery address
- Postal code
- Any relevant delivery instructions
If an order cannot be delivered because incorrect or incomplete information was supplied, additional delivery costs may apply where legally permissible.
Delays
We will make reasonable efforts to assist customers where deliveries are delayed. Courier delays caused by circumstances outside our reasonable control may affect estimated delivery times.
Damaged Deliveries
If your parcel arrives visibly damaged, please photograph the parcel and products and contact us promptly at info@kwetepsafrica.com.